Emmaus Bristol

0117 954 0886|info@emmausbristol.org.uk

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Refer a homeless person to us

You  need to  place someone

Telephone 0117 954 0886 and ask to speak to a member of the Support Team.

The application process & timetable

You can download referral form and fill it in and email or post it.  An appointment will then be given to you or the person you are seeking a position for. Please phone first to check we have a vacancy. If we do, the referral process takes around two weeks, as we need to verify information, meet the potential companion and arrange a trial day to check it’s the right choice for that person. It can be quicker, but could also take longer if we need to chase information. The more detail included in the referral form the better.

Our credentials

We opened in October 2003 and have established ourselves as a leading provider of support for homeless and socially disadvantaged people in the Bristol area.  We are part of Emmaus International and Emmaus UK and are one of 28 Communities in the UK and over 300 worldwide.  Emmaus was established 60 years ago in France.


Companions (residents) live at Shaftesbury House which has 21 en suite bedrooms.  There are no live-in staff and (perhaps because of that) there is excellent peer support. Companions cooks evening meals on a rota Monday to Friday and everyone eats together. At other times people make their own meals and packed lunches.

We also have three terraced houses in St Pauls which can be used by families at risk of homelessness (sole use) or by up to three single people sharing. We also use these houses as ‘move-on’ – as an interim step between being a companion and living completely independently. The people in these houses don’t need to sign off benefits – they could be a companion, be working, or on benefits and job seeking. You need a different referral form for these homes so please contact us.


Companions receive accommodation, food and hygiene items, as well as an allowance of £40/ week plus £10 savings paid into a Credit Union account which they can access when they leave. They also agree to work a 5-day week as their commitment to the Community.  Companions are granted holidays according to how long they have been in the Community.

Companions are encouraged to use whatever skills they have to further the success of the business.  We have Companion drivers, PAT-testers etc.  There is frequent opportunities for work-related training and a training fund for courses that would benefit an individual.  see Companions


The Support Team will help Companions in any way they wish, be it in improving their health, attending courses, looking for a job and accommodation, mending family relationships etc. We use the outcomes star to monitor an individual’s progress.

How are we funded?

Our main source of funding is through our social enterprises (50%), housing benefit/ rental income (25%) and donations (25%).